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Full Name:
E-Mail:
Address 1:
Address 2:
City:
State:
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Day Phone:
 
Currently a member? Yes No
 
Eligible? I work for
  I am related to
 
Send more info about:
Membership & Checking
Overdraft Protection
Financial Planning
Youth Accounts
Visa Credit Cards		 Certificates
IRA's
Loans (Autos/Personal)
Money Market Accounts
Home Equity Line of Credit
 
1.  Are you served promptly and efficiently when you come into our office? Yes No N/A
 
2.  Do our MSR's and other Staff Team Members give you the personal attention you need? Yes No N/A
 
3.  When you telephone us, do you get prompt and courteous service? Yes No N/A
 
4.  Do you feel like our staff is knowledgeable regarding the services we offer? Yes No N/A
 
5.  When you contact us, do you feel that we address/resolve your issues or concerns? Yes No N/A
 
6.  Do you find our services convenient and easy to use? Yes No N/A
 
7.  Do you use our Shared Branch locations? Yes No N/A
 
8.  Do you find our rates to be competitive? Yes No N/A
 
9.  Are there any additional services that you think we should offer? Yes No If yes, please explain.
  
 
10.  Do you use any other financial institution?

        If yes, please check all services used:		 Yes No  
        Checking
        Savings/Money Market/Certificates
        Loans Auto/Personal
        Home Equity Line of Credit
        Credit Card
 
        If you answered yes to Question #10, let us know what influenced your choice:
        Convenience
        Rates
        Quality of Service
 
Comments?    Concerns?    Questions?    Suggestions?

    
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